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[ITC-LMS] YouTube videos won't play, or you get an error message (For Academic and Administrative Staff & Students)

FAQ (Frequently Asked Questions)


Updated: November 29, 2016
November 29, 2016

If sound device has been disabled, you may get and error message "Cannot play movie. Please try again later." when trying to play YouTube videos on ITC-LMS.

If the error message is displayed, you will not be able to watch videos on the ITC-LMS.

The problem will be solved when you enable a sound device, for example, connecting your earphones to the earphone jack.